Contact Us
Last updated: 4 June 2026
Get in Touch
We're happy to assist you. Please reach out to us through any of the channels below.
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Organisation
Devta Kala Kendra
For order-related queries, please have your order ID ready when contacting us.
Platform Grievance Officer
For platform privacy or payment-processing grievances, contact the Grievance Officer for 3iOnetra Faith & Technology Services Pvt Ltd: Sharad Pandurang Kamath at grievance@swadharma.store.
Platform grievances are acknowledged and responded to within 5 business days. Payment-related grievances unresolved through the platform may also be escalated through Razorpay's grievance process.
For personal-data erasure requests, provide the phone number or email used for the booking. The platform may verify ownership with an OTP before erasing devotee PII.